The General Manager is tasked with leading a Management team and managing multiple areas in a fast-paced work environment. Other competencies include making operational decisions in a timely manner, meeting financial goals while leading your team to work in a collaborative manner to exceed guest expectations leading to increased revenue.

What makes a great GM?

  • 21 years + of age
  • 5+ years of restaurant/hospitality experience at GM Level or Above
  • The ability to oversee all aspects of the business – from the smallest details to the big picture
  • Experience in developing and maintaining an exceptional guest focused environment


  • 3-5 Years of Restaurant/Hospitality Experience at GM level or Above
  • Proficient in P&L Evaluation, Understanding Cost of Goods Sold, Budgeting, HR Competencies
  • Proven Track Record with Professional Hospitality Organizations
  • Ability to Create an Amazing Employee and Guest Experience
  • True Leadership Capabilities
  • Availability to work days, nights and/or weekends and holidays 

What will you be doing on a daily basis?

  • Leading the management team
  • Overseeing a team of 40-60 hourly team members to exceed guests’ expectations
  • Displaying financial understanding by summarizing/analyzing information for P&L reviews, operational revenues, measuring weekly Cost of Goods Sold, services contracts, other and cost objectives
  • Demonstrating proactive leadership by ensuring positive staff and guest experiences through personal interactions
  • Guest service focused team members in areas of recruiting, hiring, coaching, training and contentious professional development
  • Collaborating with the management team to achieve high-quality and timely results, and guest satisfaction
  • Embracing teamwork while leading others to do the same


Whatz-Up Team Members are expected to give their best on the job – so we do our part in making sure we give you what you need to stay motivated, valued and embrace living your best life!

  • Awesome culture that’s inclusive, rewarding and FUN!
  • 50% off food & FREE fountain drinks!
  • 2 FREE Super Passes per month!
  • We help others grow! (internal promote culture)

Whatz-Up is an Equal Opportunity Employer

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