The General Manager is tasked with leading a Management team and managing multiple areas in a fast-paced work environment. Other competencies include making operational decisions in a timely manner, meeting financial goals while leading your team to work in a collaborative manner to exceed guest expectations leading to increased revenue.
What makes a great GM?
- 21 years + of age
- 5+ years of restaurant/hospitality experience at GM Level or Above
- The ability to oversee all aspects of the business – from the smallest details to the big picture
- Experience in developing and maintaining an exceptional guest focused environment
- 3-5 Years of Restaurant/Hospitality Experience at GM level or Above
- Proficient in P&L Evaluation, Understanding Cost of Goods Sold, Budgeting, HR Competencies
- Proven Track Record with Professional Hospitality Organizations
- Ability to Create an Amazing Employee and Guest Experience
- True Leadership Capabilities
- Availability to work days, nights and/or weekends and holidays
What will you be doing on a daily basis?
- Leading the management team
- Overseeing a team of 40-60 hourly team members to exceed guests’ expectations
- Displaying financial understanding by summarizing/analyzing information for P&L reviews, operational revenues, measuring weekly Cost of Goods Sold, services contracts, other and cost objectives
- Demonstrating proactive leadership by ensuring positive staff and guest experiences through personal interactions
- Guest service focused team members in areas of recruiting, hiring, coaching, training and contentious professional development
- Collaborating with the management team to achieve high-quality and timely results, and guest satisfaction
- Embracing teamwork while leading others to do the same
PERKS AND BENEFITS
Whatz-Up Team Members are expected to give their best on the job – so we do our part in making sure we give you what you need to stay motivated, valued and embrace living your best life!
- Awesome culture that’s inclusive, rewarding and FUN!
- 50% off food & FREE fountain drinks!
- 2 FREE Super Passes per month!
- We help others grow! (internal promote culture)
Whatz-Up is an Equal Opportunity Employer